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PeopleCert (ITIL) Exam code ITIL 5 Service Expert SRE & Platform

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ITIL Service (Version 5) Practice

Scenario-based practice exam on ITIL service management: service design and offerings, service relationships, service levels, incident, problem, request and change, monitoring, improvement and AI in operations.

50
questions
120 min
time limit
70%
to pass
Free
your first exam

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More exams: plans from Rs 177 including 18 percent GST, a one-month pass with no auto-renew. See all plans · or earn free exams by inviting friends.

Before you start

What this exam covers

ITIL Service ManagementSRE & PlatformExpert levelPeopleCert (ITIL) track
Problem13%
Incident12%
Change12%
Design10%
Relationships10%
Servicelevels7%
Servicedesk7%
Ai7%

Part of the ITIL Version 5 Path certification path (step 3 of 7). See the full path

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ITIL AI Governance (Version 5) PracticeExpertITIL Experience (Version 5) PracticeExpertITIL Foundation (Version 5) PracticeBeginner

Common questions

Is this the official PeopleCert (ITIL) exam?

No. This is a practice exam that mirrors the ITIL Service (Version 5) Practice style and issues a verifiable CareerByteCode certificate on a pass, not the official vendor certificate.

Is it free?

Your first exam is free to start. It is auto-graded instantly and a verifiable certificate is included on a pass. More exams unlock with a one-month plan from Rs 177 including GST, or free by inviting friends.

How is it graded?

50 questions, auto-graded server-side, 70% to pass, 120 minute limit. You can review your answers after submitting.